All returns must be received within 14 days of receipt of your delivery, unwashed, unworn and including all original packaging, tags, and the certificate of authenticity.
Return for a refund, using a shipping method of your choice, and you’ll pay the return shipping. We strongly encourage you to obtain a tracking number for your return shipment.
To get the return process started, send an email to hello@chelsealensing,com with your name, order number, reason for the return, and which return option you’re choosing.
Chelsea Lensing has the right to deny credit for any returned goods that do not meet the requirements of our return policy, so please treat our pieces well.
Shipping + Handling
Made to Order pieces will ship in 7-10 business days.
All other orders will ship in 5-7 business days.
We ship completely plastic free. Everything is 100% recyclable and 100% compostable as we use non-reinforced paper tape that is activated by water using a plant based glue. It is 100% recyclable, compostable, and plastic free.
We encourage you to reuse, compost, or recycle all packing materials!