Shipping + Handling
All Chelsea Lensing pieces are made to order at our studio in Kansas City, Missouri. Please allow up to 14 business days before your order is sewn and shipped to you.
All orders ship via USPS Priority Mail. Shipping does not include insurance, but we are happy to accommodate insurance requests if requested in advance. Send an email to firstname.lastname@example.org.
In Studio Pickup
We offer local pickup to our Kansas City area customers. When placing an online order, choose "In Store Pickup" upon checkout. We will email you as soon as your order is ready, and together we can schedule a time for you to stop by our Westside KC studio.
Returns + Exchanges
To return or exchange an item, email us within seven days of receiving your order. All sale items are final sale and are not eligible for return.
As a part of our mission, we believe that the quality of our brand extends not just to the clothing itself, but to your overall experience. If you are at all unhappy with your purchase, we encourage you to reach out via email and let us know - your satisfaction is important to us!